The financial services company is the second major company in the Top Workplaces for 2022

Fidelity Investments employees pose with school supplies at a special event. (Courtesy of Fidelity Investments

Fidelity Investments is the No. 2 big company in the Best Workplaces for 2022.

The description: Fidelity Investments was founded in 1946 and is headquartered in Boston, Massachusetts. Fidelity Investments is one of the nation’s most diversified financial services companies with $7.8 trillion in assets and 30 million investors. It consists of 40,000 employees in the United States and 1,147 employees in New Mexico in two branches. This is the sixth year that Fidelity Investments has made the Best Workplaces list.

Organisation : “As a purpose-driven private company, it’s our associates who fuel our passion for customers, and in turn, we’re obsessed with the associate experience to support the total lives of associates so they can thrive in and out of work. This obsession includes the constant pursuit of discovering and responding to what is in the hearts and minds of our employees. »

From employees: “I feel like I work for a company that cares as much about its employees as it does about its customers,” one employee said. “I’m free to do work that’s important to me and my team, while being guided instead of micromanaged,” another employee said. “My leaders have confidence that I can do the job, and they are there for support and direction.”

The following is an excerpt from an interview with Fidelity Investments Vice President of Government Relations and Co-Regional Site Manager Leean Kravitz, whose comments have been edited and condensed for length and clarity.

How has your organization’s culture helped you succeed over the past year?

“There has been a real focus last year, and really since the start of the pandemic, to make sure our employees have a work-life balance. Over the past year, that means really thinking about how we re-enter the workplace, so we’re still in a hybrid environment right now. Then, once people are in the building, we really focused on ensuring that the work environment is not only safe, but also comfortable and inviting, and, frankly, attractive. There’s a lot of flexibility as to when people come back to the office, and at the moment it’s all still voluntary. But, once they decide to come back, there are lots of incentives, like free meals when they’re there. We have also introduced a drop-in service where (employees) can pick up anything they need that they may have forgotten for the day. We have also improved some of our benefits. So there are additional benefits and services available to fill those gaps as we begin to return.

As an employer, how has your approach to supporting your staff’s work-life balance changed since the start of the pandemic?

“We realized that there are ways for people to be truly productive wherever they are. I don’t think our productivity has been really impacted based on where the work is taking place. It’s an interesting realization that jobs don’t have to be where they were historically. So the jobs go where the talent is, rather than the talent following the jobs. For Albuquerque, that’s been a huge benefit, we’ve been able to bring all these different types of jobs here that didn’t exist before the pandemic.

What is the main thing your organization has done to retain talent?

“A lot of that comes down to the culture of the company. We always put our customers first, of course, but our associates are also a big priority for us, and people really feel that. I try my best to connect with every class of new hire we have and I always ask them what their first impressions were when they joined the company and it’s impressive how many new associates say how much they feel supported and how much the firm has allowed them to learn their job. I think that creates this huge connection between the partners and the firm, in terms of feeling supported.

New Mexico’s Best Workplaces 2022: Complete List

The Journal’s 10th annual Top Workplaces program celebrates successful employers.…

Comments are closed.